Privacy Policy

AUSTECHMART has adopted and complies with the Australian Privacy Principles as set out in the Privacy Act 1988 (as amended by the Privacy Amendment (Enhancing Privacy Protection) Act 2012.

This statement sets out this site’s policies relating to the privacy and security of your personal information and security of your other information. We have prepared this Privacy Statement to inform you as to how we gather information on our web site (“”Web Site””), how we manage and safeguard this information, to whom we distribute this information and under what circumstance such information is distributed. This privacy and security statement applies only to this site.

Please note that this Privacy Statement may be updated periodically by AUSTECHMART without notice.

If you have any concerns or questions, please contact our Privacy Officer by email at: privacy@austechmart.com.au.

Information security

We will take all reasonable steps to protect all personal or company information from misuse, loss, unauthorised access, modification or disclosure.

Your information is stored securely whether in an electronic or physical form. For example, only personnel requiring access to the information are allowed access. All personal, company or confidential information is stored in secured premises or in electronic databases requiring logins and passwords.

Some information is kept for a number of years to comply with legal requirements. Any personal information that is no longer needed is destroyed.

Electronic Message SPAMMING

No unsolicited electronic message is sent to AUSTECHMART’s customers. The only email customers will receive, are updates to their recent or past orders, updates to company policy, updates and news to AUSTECHMART website, Surveys about AUSTECHMART Customer Service and occasional promotions (if requested). AUSTECHMART is not responsible for information and actions by third party individuals/companies who have received information from customers directly.

The Spam Act 2003 (the Act) makes it an offence to send unwanted (ie unsolicited) commercial electronic messages. Electronic messages include the following:

–        Emails

–        Mobile phone text messages (SMS)

–        Multimedia messages (MMS)

–        Instant messages (IM)

Registration

Our site’s registration form requires users to give us contact information (your name, email address, delivery address and phone numbers). The customer’s contact information is used to contact the visitor in the event of a problem when processing an order. For example, problems payment verification, product availability, etc. Users have a choice of receiving future mailings; during the registration process.

Anonymity and pseudonymity

Our site allows you to remain anonymous or use an alias when making a general enquiry about our services and products through email, online chat or the ticket system.

However, we require disclosure of identity/ personal information in order to facilitate enquiries about your orders, warranty claims etc placed with us. We will not disclose to any unidentified person/s information regarding orders or contact information or disclose to customers order information relating to other customers.

3rd Party Link Disclaimer

Links to third-party web sites are provided for convenience only. AUSTECHMART does not endorse nor support the content of third-party links. AUSTECHMART is not responsible for the content of a third-party website. By clicking on a third-party link, you will leave the AUSTECHMART website. Privacy and security policies may differ from those practiced by AUSTECHMART.

If you have any questions about the security at our web site, please send an e-mail to sales@austechmart.com.au.

Removal/Opt Out/Unsubscribe

Our site provides users the opportunity to opt-out of receiving marketing communications from us at the point where we request information about the visitor.

This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service. You can send email to: sales@austechmart.com.au.

Cookies

Our website uses cookies. A cookie is a small file of letters and numbers that we put on your computer, if you agree. These cookies allow us to distinguish you from other users of our website, they help us to provide you with the best possible experience when you browse our website and also allow us to make improvements. Cookies improve your browsing experience by:

• remembering settings, so you don’t have to keep re-entering them whenever you visit a new page.

• remembering information you’ve given (e.g. your postcode) so you don’t need to keep entering it.

• analysing how you use the website to improve the way it works for you, to make sure that you find what you’re looking for easily, and to ensure it meets your needs.

• monitoring the efficiency of our advertising.

Google Analytics

We use Google Analytics to collect information about how people use this site. We do this to make sure it is meeting its users’ needs and to understand how we could do things better.

Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store your name or address so this information cannot be used to identify who you are. We do not allow Google to use or share our analytics data.

The following cookies are set by Google Analytics:

_utma

_utmb

_utmc

_utmx

Log File Information

Log file information is automatically reported by your browser or mobile application each time you access our Site. For example, when you access our Sites, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed and other such information. We do not link this automatically-collected data to personally identifiable information.

Complaints / Questions

If you would like to submit a complaint regarding a breach by AUSTECHMART or have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact AUSTECHMART: sales@austechmart.com.au.